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Kampala, Central Division
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Customer Relations Executive

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Company Name
Bright Future international pharmaceuticals
Job Type
Full-Time
Work Setup
Hybrid
Application Deadline
August 05, 2023
Responsibilities
Guide and lead the team members to deliver products & services that meet and exceed customers' requirements. • Ensure customers are satisfied with the company's service and maintain a strong working relationship. • Handle clients throughout the implementation life-cycle accurately and promptly. • Working with the management team in making some of the business decisions. • Support the sales team in business acquisitions (telesales), planning, retention, and management. • Develop and update client and administrative-related reports. • Handle office tasks, such as filing, answering emails and phone calls, and data entry
Requirements & Skills
Good business acumen. • Strong communication and interpersonal skills • Strong negotiation ability • Analytic ability. • Good problem-solving. • Should be highly organized. • Working knowledge of computer applications and emails.
Minimum Qualification Requirements
A bachelor's degree in business administration, economics or related field or certificate • At least 2 years of experience of experience in customer service and administration preferably from a Logistics Environment.
Minimum Experience
2 years
The Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business in Uganda.
USh 400,000 - 600,000
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