Customer Relations Executive

Guide and lead the team members to deliver products & services that meet and exceed customers' requirements. • Ensure customers are satisfied with the company's service and maintain a strong working relationship. • Handle clients throughout the implementation life-cycle accurately and promptly. • Working with the management team in making some of the business decisions. • Support the sales team in business acquisitions (telesales), planning, retention, and management. • Develop and update client and administrative-related reports. • Handle office tasks, such as filing, answering emails and phone calls, and data entry

Good business acumen. • Strong communication and interpersonal skills • Strong negotiation ability • Analytic ability. • Good problem-solving. • Should be highly organized. • Working knowledge of computer applications and emails.