Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Waiter/Waitress’s name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed
Requirements & Skills
Understanding of restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)
Strong organizational skills with the ability to monitor the entire dining and bar area
Minimum Qualification Requirements
Good physical condition to walk and stand during an entire shift.
Certificate or diploma in hospitality certification is a plus
Must have completed A level.
MUst be Above 18 years of age.
Experience in a hospitality industry, Waiter or waitress is prefered.
Minimum Experience
1 year
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Interested and qualified individuals should submit their cvs , academic documents, Two passport photos and copy and national ID to our office in Wandegeya at Annex building Room no G12 Opposite YCMA.