Agent Vodashop Kalemie at VODACOM Congo where i had to take a
lot of task:
- Customer care: ensure subscribers and assist them to any problem like to swap a sim by using the
online system icap to do Sims for retailers by using the online system RMS
- Stock controller: assigned to report any movement of the stock clears and explain variances to all
reports at the end of month, account reconciliation, the matrix of the supervisor, do the billing of
products and checkout operations, establish the POD at the end of the day the stock take at the end of
month; doing an inventory sheet monitor of the Stock.
- Cashier: Sales and reconciliation of cash following billing on
CS3, POS, X3 and finally make a daily report of the Vodashop.
- M-PESA agent: Make transactions deposit and withdrawal of subscribers and finally of the day to
make a daily reconciliation account of e-money, cash and report.Successfully met self and company sales targets by a 82%