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Kampala, Makindye
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Motel Assistant Manager

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Company Name
MULAMUZI MOTEL
Job Type
Full-Time
Application Deadline
September 20th 2023
Responsibilities
• Champion the Strategic planning process. • Plan, organize, direct, control and coordinate all hotel operations as per the laid down operational policies and procedures. • Develop and implement quality guest service standards and feedback systems. • Ensure adequate systems and controls are in place to safeguard the safety and security of guests, employees, and company property. • Advise the Board on the formulation and implementation of sound financial and operational policies for the hotel. • Monitor property performance through verification and analysis of guest satisfaction systems and financial reports as well as initiating corrective actions. • Develop accurate and aggressive long and short-range financial objectives consistent with the Hotel’s mission statement. • Establish and maintain pro-active human resource functions to ensure employee motivation, training, and development. • Oversee effective marketing, sales, and operational activities.
Requirements & Skills
• In-depth understanding of hotel operations, industry trends, and best practices. • Familiarity with local market dynamics, competition, and customer preferences. • Knowledge of relevant laws, regulations, and industry standards. • Excellent leadership abilities to motivate and inspire teams. • Strong organizational and time-management skills to effectively handle multiple tasks and priorities. • Sound decision-making and problem-solving skills. • Ability to delegate tasks, provide clear direction, and hold employees accountable. • Effective communication and interpersonal skills to interact with staff, guests, and stakeholders. • Understanding of financial management principles, including budgeting, forecasting, and cost control. • Ability to analyze financial data, reports, and performance indicators. • Familiarity with revenue management strategies to optimize revenue and profitability.
Minimum Qualification Requirements
• Degree in Business Management/ Hospitality/Hotel Management • 3 and above Years of experience in the Hotel Industry / Hospitality, 2 years of which should have been in a Senior Management or Executive role. • Additional certifications or specialized training in areas such as revenue management, food and beverage, sales and marketing, or human resources can be advantageous.
Minimum Experience
5 years
Managers oversee all lodging operations at a property. Manager will ensure that guests have a pleasant experience at our facilities. Manager will ensure that Mulamuzi Motel is run efficiently and profitably. Manager coordinates the activities of various departments, to accommodate meetings, conventions, and special events. Manager will meet with representatives of groups to plan activities, design the configuration of the meeting space, and determine what other services the groups will need, such as catering or audiovisual requirements. During a meeting or event, they resolve unexpected problems and ensure that motel operations meet a group’s expectations.
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