Such a great book that is relevant to more than just fbi negotiations: it's relevant to my relationship with my partner, to my business to everything in between.
steven bartlett, entrepreneur and host of the diary of a ceo podcast
a former fbi hostage negotiator offers a new, field tested approach to negotiating _effective in any situation.
after a stint policing the rough streets of kansas city, missouri, chris voss joined the fbl, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. never split the difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped voss and his colleagues succeed when