IT Support Technician, IT Support Officer and Help Desk Technician

Computing & IT Work Experience

more than 5 years

Job Type

Full-Time

Employment Status

Employed

Gender

Male

Marital Status

Married

Age

Previous Work Experience

Ambassadors of Encouragement Ministries

IT Technician & Social Media Handler

Jun 2025 - Now

Education

Bachelor of Science in Software Engineering. Makerere University. Graduated: 2020. Uganda Advanced and Ordinary Level Education. Mengo Senior School. Completed: December 2014

Still Studying

Skills

Operating Systems • Windows 7, 10 & 11 Software & Applications • Microsoft Office Suite • Web Applications • Database Systems Networking • Network Installation • LAN Configuration • Internet Connectivity Troubleshooting Hardware Support • Computer Assembly • Hardware Maintenance • Peripheral Device Configuration Cybersecurity • Cybersecurity Awareness • Data Protection Practices • System Security Monitoring Development Skills • Software Development • Website Development • Database Management

Languages

English Fluent

Certifications

Basic Digital Skills Training. eMobilis Mobile Technology Institute. Certificate in Cyber Technology . Wampeewo Ntake Secondary School. Certificate in Windows Operating System. Cyber Safe Foundation.

Highest Qualification

Degree

References

Mr. Muwanguzi Victor Human Resource, Soln Technologies. Tel Mrs. Tumwebaze Florence Manager, Besigwa SACCO Ltd Tel

A dedicated and highly motivated IT Support Technician with strong experience in technical support, software development, systems maintenance, network troubleshooting, and cybersecurity awareness. Seeking an opportunity to utilize my technical expertise, problem- solving abilities, and customer service skills to support organizational IT infrastructure and contribute to business growth through reliable and efficient technology solutions.

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