Restaurant Supervisor

Supervise and coordinate the activities of restaurant staff, including waiters, cashiers, and kitchen support personnel. Ensure excellent customer service and promptly address customer concerns or complaints. Monitor food quality, presentation, and service standards. Assist in staff scheduling, training, and performance management. Ensure compliance with health, safety, and sanitation regulations. Monitor inventory levels and coordinate stock replenishment. Oversee opening and closing procedures and ensure operational readiness. Handle cash management, daily sales reconciliation, and reporting where required. Support management in achieving sales, profitability, and customer satisfaction goals.

Strong leadership and team management skills. Excellent communication and customer service skills. Ability to work under pressure and resolve problems effectively. Good organizational and time-management skills. Basic computer skills Flexibility to work evenings, weekends, and public holidays as required.