Accurately handling deposits, withdrawals, check cashing, money orders, and loan payments.
Greeting customers, answering inquiries regarding accounts, and resolving issues to build loyalty.
Managing a cash drawer, counting cash accurately, and balancing daily transactions, including ATMs or vault cash.
Verifying customer identities, adhering to Anti-Money Laundering (AML) policies, and detecting fraudulent activity.
Identifying opportunities to introduce customers to bank products, such as credit cards, loans, or new accounts.