EASY TO CLEAN Due to cooking plates construction, a certain amount of residual heat will after switching off. The stainless steel body built to withstand frequent use. To clean, just wipe it with a clean, damp cloth. RELIABLE AND FRIENDLY CUSTOMER SERVICE Always be ready to respond within a 24 hour time frame. 30-day money back guarantee, 12-month replacement warranty and lifetime support guarantee.ates are easily moved from one location to another Key Features Two operating light indicators Two cooking surfaces Various heating processes Automatic regulators Excess heat protection system Insulated with adhesion 2000 watts What’s in the box Hot Plate Solid Double Electric Cooker.