Motivated and results-driven professional with over 1 year and 8 months of combined experience in sales management and customer service. Successfully served as a Sales Manager for 1 year, leading a team to exceed sales targets, build strong client relationships, and implement effective sales strategies. Previously worked as a Customer Service Representative for 8 months, handling client inquiries, resolving complaints, and ensuring high levels of customer satisfaction. Skilled in communication, team leadership, conflict resolution, and driving customer loyalty through excellent service and strategic sales approaches.