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Kampala, Central Division, 10/12/2025
3 okulabibwa
Customer Service CV
Ekika ky'Omulimu
Ekiseera kyonna
Embeera y'Omulimu
Akola
Obusajja oba Obukazi
Musajja
Embeera y'obufumbo
Ekimu
Emyaka
21
Ebyenjigiriza
I completed Senior Six (UACE) in 2024 at Kitagata Secondary School, specializing in Biology, Chemistry, and Mathematics (BCM). My earlier Uganda Certificate of Education (UCE) was obtained from Kyangyenyi High School in 2022.
Ng'akyeyongera okusoma
Nedda
Obusobozi (Skills)
Mobile Money & Cash Handling:
Hands-on experience as an Airtel/MTN mobile money agent, processing transactions (deposits, withdrawals, bill payments) daily.
Accurate cash management and record-keeping.
Customer Service & Communication:
Proven ability to assist customers clearly and professionally, resolving issues efficiently.
Experience upselling mobile money services.
Computer & Software Skills:
Microsoft Office Suite:
Excel: Tracking transactions and creating reports.
Word: Documentation and formal communication.
PowerPoint: Designing presentations (e.g., for training or proposals).
Access: Basic database management (if applicable).
Quick learner of POS systems and other business software.
Problem-Solving & Adaptability:
Troubleshooting transaction errors and technical glitches during mobile money operations.
Self-taught skills in Python (beginner) and graphic design (Canva) for side projects.
Ennimi
English
Runyakore
Luganda
Ssatifiketi
Uganda Advanced Certificate of Education (UACE) – 2024 (UNEB)
Uganda Certificate of Education (UCE) – 2022 (UNEB)
Practical training in Mobile Money Operations (Airtel & MTN Agent)
Digital skills: Microsoft Office, Python (beginner), and graphic design tools (Canva, Snapseed)."
Ekyapa ekisinga obungi
Sekendale ey'awaggulu (S.S.C.E)
Abajulizi
Nabaasa Collins Karemire
Position: Senior Liaison Officer, UEDCL
I am a hardworking person with experience in mobile money (Airtel/MTN agent work) and helping customers. I handle cash, solve problems, and make sure people are happy with the service.
I also know:
Microsoft Office (Word, Excel, PowerPoint, Access).
Basic Python programming and graphic design (Canva).
How to learn new things quickly on my own.
I am reliable, good with numbers, and enjoy working with people.
Amagezi ag’okukuuma obulungi
- Totangaaza ku by'omuntu byo.
- Kola okunonyereza nga tonayita muntu ku kibuuzo kya mirimu.
- Togulawo links ezitasangibwa mu CV y'oyo asaba omulimu.
- Kola okukeberebwa mu ofiisi erina obukuumi n'obulungi
