*Communication Skills:*
1. Verbal communication
2. Written communication
3. Active listening
4. Conflict resolution
*Customer Service Skills:*
1. Customer relationship management
2. Problem-solving
3. Product knowledge
4. Order processing
5. Returns and exchanges
*Technical Skills:*
1. Microsoft Office (Word, Excel, PowerPoint, Outlook)
2. Customer relationship management (CRM) software
3. Helpdesk systems
4. Social media platforms
5. Email management systems
*Soft Skills:*
. Time manager
.Team work
. Emotional intelligence
*Language Skills:*
1. Fluent in English
*Other Skills:*
1. Data entry
2. Typing speed (words per minute)
3. Attention to details