1. Serving customers – Take orders and serve alcoholic and non-alcoholic beverages promptly and courteously.
2. Preparing drinks – Mix and prepare cocktails, mocktails and other beverages according to the establishment’s standards.
3. Handling payments – Receive payments, issue receipts and accurately account for sales.
4. Maintaining cleanliness – Keep the bar, counters, glasses, equipment and surrounding areas clean and organised.
5. Stock management – Monitor stock levels, restock beverages and supplies, and report shortages or damaged items.
6. Customer service – Attend to customer requests, answer questions about drinks and maintain a welcoming environment.
7. Responsible alcohol service – Follow applicable laws and the establishment’s policies on responsible service of alcohol.
8. Checking stock and equipment – Ensure refrigerators, dispensers, glassware and other bar equipment are functioning properly.
9. Record keeping – Maintain accurate records