Espresso Preparation & Coffee Knowledge: Highly skilled in preparing espresso-based beverages, including cappuccino, latte, flat white, americano, macchiato, and mocha. Strong understanding of coffee beans, extraction techniques, grind size adjustment, and beverage quality control.
Latte Art & Milk Texturing: Experienced in producing professional latte art designs such as hearts, tulips, and rosettas. Skilled in milk steaming, texturing, and temperature control to ensure excellent beverage presentation and consistency.
Customer Service Excellence: Committed to creating memorable guest experiences through friendly interactions, active listening, product recommendations
Team Training & Leadership: Experienced in mentoring junior baristas and sharing knowledge on beverage preparation, service standards, workplace hygiene, and customer engagement. Supports teamwork and positive workplace culture.
POS Systems & Cash Handling
Food Safety & Hygiene
Multitasking & Time management