Mukono, Seeta-Namuganga, 2 days ago
16 views
Customer Service CV
Work Experience
2 years
Job Type
Full-Time
Employment Status
Self-Employed
Gender
Female
Marital Status
Single
Age
25
Previous Work Experience
Grand of Grands Hotel
Hotel receptionist
Mar 2024 - Jun 2026
Education
Bachelor's Degree of science in public health
Still Studying
No
Skills
Excellent customer service and communication skills; guest reception and handling; telephone etiquette; customer relations; record keeping and data entry; administrative support; problem solving; attention to detail; organisation and time management; teamwork; computer literacy; confidentiality; and ability to remain calm and professional under pressure.
Languages
English – Fluent
Luganda – Fluent
Lango – Fluent
Certifications
None
Highest Qualification
Degree
References
Komagum Joshua- Hotel Manager ;Grand of Grands Hotel
Email: komagumjoshua@gmail.com
I am a professional, organised and customer-focused receptionist with two years of direct experience at Grand Of Grands Hotel and a Bachelor's degree from Clarke International University. My experience has equipped me with strong skills in guest reception, customer service, bookings and reservations, communication, record keeping, handling enquiries and supporting smooth daily operations. I am confident, well-well-presented, reliable and able to remain calm and professional when dealing with different customers and challenging situations. I speak English, Luganda and Lango, and I am committed to providing excellent service and creating a positive experience for every guest. I am eager to bring my hospitality experience, professionalism and strong work ethic to your organisation.
USh1000,000 - 1500,000
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